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The order details page shows all information about a specific order including status, tracking timeline, and payment details.

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Accessing the order page

There are three ways to access your order: From the confirmation page: After payment completes, you see the confirmation page. Click the “Track Order” button to go to the order details page. IMAGE PLACEHOLDER: Confirmation page with Track Order button From email: The payment confirmation email includes a “Track Order” button that takes you to your dashboard where you can view your orders. From dashboard: Go to Orders in the sidebar, click any order to view its details. You must be logged in to view your orders. IMAGE PLACEHOLDER: Full order details page image23

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Page layout

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Status header

The top section shows:
  • Status badge: Current order state (PROCESSING, DELIVERED, DELAYED, etc.)
  • Last updated: When the status was last changed
  • Progress bar: Visual progress through Placed → Processing → Delivered
IMAGE PLACEHOLDER: Status header with progress bar

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Tracking timeline

Shows all status updates in chronological order. Each entry includes:
  • Status name
  • Timestamp (date and time)
  • Message describing the update
For partial deliveries, shows amount delivered vs total. For delays, shows new expected date. IMAGE PLACEHOLDER: Tracking timeline with updates

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Order information

Two-column layout with: Identity Details
  • Order number (with copy button)
  • Discord username
  • Email address
Market Details
  • Market ID(s) where coins are delivered
  • Amount per market ID
Payment Details
  • Payment method
  • Payment status
  • Payment ID (with copy button)
Timestamps
  • Order placed date/time
  • Last updated date/time
  • Expected delivery (for pre-orders)
IMAGE PLACEHOLDER: Order information section

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Order summary

Receipt-style breakdown:
  • Pokecoin amount and type (Instant or Pre-Order)
  • Price per million
  • Processing fee
  • Total paid
  • Estimated delivery info
IMAGE PLACEHOLDER: Order summary card

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Support section

Quick links to:
  • Contact Support
  • FAQs

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Real-time updates

The page polls for updates every 5 seconds. Status changes appear automatically without refreshing.
Learn about the different statuses in Tracking statuses.