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UPI (Unified Payments Interface) is available for customers in India. This payment method allows instant bank-to-bank transfers through any UPI-enabled app.

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Requirements

To pay with UPI, you need:
  • A bank account linked to UPI
  • A UPI app installed on your phone (Google Pay, PhonePe, Paytm, BHIM, or any other UPI-enabled app)

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Supported UPI apps

Any UPI-enabled app works with Right Spot, including:
  • Google Pay
  • PhonePe
  • Paytm
  • BHIM
  • Amazon Pay
  • WhatsApp Pay
  • Bank-specific UPI apps

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How to pay with UPI

1

Select UPI at checkout

When you reach the payment method selection step, choose UPI from the available options.
2

View payment details

The payment page displays:
  • A QR code for scanning
  • The exact payment amount
3

Complete payment in your UPI app

  1. Open your UPI app
  2. Select the scan or QR code option
  3. Scan the QR code displayed on the payment page
  4. Verify the amount and recipient
  5. Enter your UPI PIN to authorize
4

Wait for confirmation

After authorizing the payment in your UPI app, the Right Spot payment page automatically detects the transaction. This typically takes 10-30 seconds.Do not close the payment page until confirmation appears.
5

View order confirmation

Once payment is confirmed, you are redirected to the order confirmation page showing delivery status.

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Payment amount

When paying via UPI, ensure you send the exact amount displayed on the payment page. The amount is in Indian Rupees (INR).
Sending an incorrect amount may delay order processing. If you accidentally send the wrong amount, contact support immediately with your UPI transaction reference.

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Processing time

UPI payments are processed in real-time. Once you authorize the payment in your UPI app, confirmation typically appears on the Right Spot page within 30 seconds. If confirmation takes longer than 2 minutes, the payment may have failed. Check your UPI app transaction history to verify whether the payment was deducted.

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Troubleshooting

Ensure your camera has permission to scan QR codes. Try adjusting lighting or distance. If scanning fails, use the UPI ID method instead.
Wait up to 5 minutes for the payment notification to reach our system. If the order still shows pending, contact support with:
  • Your UPI transaction reference number
  • Screenshot of the successful payment from your UPI app
  • Your Right Spot order reference
UPI depends on bank servers which occasionally experience downtime. Wait a few minutes and try again, or use a different payment method.

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Refunds

Refunds for UPI payments are returned to the original bank account. Processing typically completes within 3-5 business days, though some refunds may appear faster.
Learn about cryptocurrency payments in Crypto.