Accepted cryptocurrency
We currently accept Litecoin (LTC) only. Litecoin offers faster confirmation times compared to Bitcoin, making it well-suited for purchases where you want quicker processing.Requirements
To pay with cryptocurrency, you need:- A cryptocurrency wallet with sufficient balance
- The ability to send transactions on the respective blockchain
How to pay with crypto
1
Select cryptocurrency at checkout
When you reach the payment method selection step, choose Cryptocurrency from the available options.
2
View payment details
The payment page displays:
- A wallet address to send payment to
- A QR code for easy scanning
- The exact amount to send in the selected cryptocurrency
- A countdown timer for the payment window
3
Send the payment
From your cryptocurrency wallet:
- Copy the wallet address or scan the QR code
- Enter the exact amount displayed
- Send the transaction
4
Wait for confirmations
After sending, the payment page tracks the transaction status:
- Detecting: Waiting for the transaction to appear on the blockchain
- Confirming: Transaction detected, waiting for required confirmations
- Confirmed: Payment complete, order processing
5
View order confirmation
Once the required confirmations are received, you are redirected to the order confirmation page.
Understanding confirmations
Blockchain transactions require confirmations before being considered final. Each confirmation represents a new block added to the blockchain after your transaction. Why confirmations matter: Confirmations protect against double-spending and ensure the transaction cannot be reversed. More confirmations mean higher certainty that the payment is permanent. Confirmation times: The time for confirmations varies based on:- Network congestion
- Transaction fees you paid
- Block times for the specific cryptocurrency
Payment window
Cryptocurrency payments have a time-limited payment window, typically 30-60 minutes. This window exists because:- Cryptocurrency prices fluctuate constantly
- The payment amount is calculated at a specific exchange rate
- Holding that rate indefinitely would create pricing discrepancies
Transaction fees
When sending cryptocurrency, you pay a network transaction fee to miners/validators. This fee is separate from your order total and is paid directly to the blockchain network. Higher transaction fees typically result in faster confirmation times. If you need quick confirmation, consider using a higher fee setting in your wallet.Troubleshooting
Transaction sent but not detected
Transaction sent but not detected
Transactions may take several minutes to appear on the blockchain depending on network conditions. If the payment page does not detect your transaction within 15 minutes, contact support with:
- Your transaction hash/ID
- The wallet address you sent to
- Your Right Spot order reference
Sent wrong amount
Sent wrong amount
If you sent less than the required amount, the payment will not be processed automatically. Contact support with your transaction details to resolve the discrepancy.If you sent more than required, the excess amount is typically refunded after manual review.
Payment window expired
Payment window expired
If your transaction was sent before the window expired but confirmations completed after, the payment should still be credited. If not, contact support with your transaction hash.If you did not send before the window expired, start a new order.
Confirmations taking too long
Confirmations taking too long
Low transaction fees can result in slow confirmations during network congestion. Options include:
- Wait for the transaction to eventually confirm
- Contact support if the delay is causing issues with your order
Sent to wrong address
Sent to wrong address
If you sent cryptocurrency to an address other than the one displayed for your order, the payment cannot be recovered. Always verify the address before sending.
Refunds
Refunds for Litecoin payments are returned in LTC to a wallet address you provide. Contact support to initiate a refund and provide your receiving Litecoin address. Refund amounts are based on the original Litecoin amount, not the fiat value at the time of refund.Learn about data security in Security.
