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Pre-orders let you place an order when we are temporarily out of stock. Your order is queued and delivered once stock is replenished.

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When pre-orders are triggered

You enter pre-order mode when:
  • Stock is 0: You see “Temporarily Out of Stock” immediately when visiting the purchase page
  • Your quantity exceeds stock: After entering an amount larger than current stock
In both cases, click “Start Pre-Order” to continue. IMAGE PLACEHOLDER: Out of stock screen with Start Pre-Order button

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Pre-order mode

Once you click “Start Pre-Order,” the purchase page changes:
  • Purple theme instead of blue
  • “PRE-ORDER MODE” badge displayed
  • A delivery estimate panel appears
IMAGE PLACEHOLDER: Purchase page in pre-order mode showing purple theme and delivery estimate

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Delivery estimate

The delivery estimate panel shows:
  • Expected delivery date: When your order should be completed
  • Wait time: Approximate number of days
This estimate updates in real-time as you change your quantity. IMAGE PLACEHOLDER: Close-up of delivery estimate panel

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After placing a pre-order

  1. Complete payment as normal
  2. Your order enters the queue
  3. Check your order in the Orders section
  4. Receive an email when delivery is complete
Pre-orders show “PRE-ORDER” label in your order history.

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Pricing

Same pricing and pack discounts as instant orders.
See How to order for the full ordering process.