> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rightspot.store/llms.txt
> Use this file to discover all available pages before exploring further.

# Tracking statuses

> Understand the meaning of each order status

Orders progress through several statuses from placement to completion. This page explains what each status means.

## Order statuses

| Status               | Meaning                               |
| -------------------- | ------------------------------------- |
| Processing           | Order is being processed              |
| Delivered (Complete) | Order fully delivered                 |
| Delayed              | Delivery has been delayed             |
| Partially Delivered  | Part of your order has been delivered |
| Failed / Cancelled   | Order could not be completed          |

***

## Normal progression

A successful order follows this path:

```
Order Placed → Processing → Completed
```

The progress bar on your order page shows these three stages: **Placed → Processing → Delivered**.

For instant orders, this usually completes within seconds. For pre-orders, processing begins when stock is available.

***

## Status descriptions

### Processing

Your order is being fulfilled. For instant orders, this is brief. For pre-orders, this may take longer depending on your position in the queue, often a few days.

### Delivered (Complete)

Your order is completed. All Pokecoins have been delivered to your market ID.

### Delayed

Your order delivery has been delayed. The tracking timeline shows the new expected delivery date.

You will receive an email notification when an order is delayed.

### Partially Delivered

Part of your order has been delivered. This can happen with large pre-orders that are fulfilled in batches.

The tracking timeline shows:

* Amount delivered so far
* Remaining amount

### Failed / Cancelled

The order could not be completed. Check the tracking timeline for the reason.

Contact support if you need assistance.

***

## Tracking timeline

Each order has a tracking timeline that shows all status updates with timestamps and messages. Special updates like partial deliveries and delays include additional information:

* **Partial delivery**: Shows amount delivered vs total
* **Delay**: Shows new expected delivery date

![order status](https://ik.imagekit.io/awnish90/image21.png)

***

Return to [View your order](/view-order) to learn about the order details page.